AI Basics · Plain English
Knowledge Assistant
A chat assistant that answers staff questions from your approved documents, with citations — instead of a folder hunt.
A knowledge assistant is a chat interface over your organization's approved documents: procedures, specifications, policies, product data. Ask it a question and it answers in seconds, citing the exact document it drew from — or says plainly that no approved source covers the question.
The wins are mundane and real: less time hunting through folders, fewer interruptions to the two senior people who know where everything is, consistent answers instead of tribal knowledge. The discipline it requires is also real: someone must own which documents are approved and current.
Where it shows up in this proposal: the secure knowledge assistant is half of the Recommended First Pilot, priced as its own section in the Pricing Planner.